Returns & Exchanges

At Kit Bag, we want you to love your purchase, but if you're not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.